Pet check in, and pick up
When you arrive to drop off your pet, please be sure your pet is leashed and secured and enter the building through the front door.
Remove all of your pets collars, leashes, flea collars and harness. Anything that has come from home needs to be removed from your pet and taken with you.
New clients will be given the new client forms to fill out at this time also.
Brandy will then take your pet(s) from you. You are free to leave, Or stay whichever you prefer.
We will call you with at least 15 minutes notice that your pet is nearing completion of services. We must strictly enforce that you arrive no later than 15 minutes after the given pick up time to collect your pet as we need the time between appointments to thoroughly sanitized all surfaces and kennels you and your pet has come into contact with. This also helps keep only one family in the building at any given time.
Payment will only be acceptable in cash. If you cannot pay with cash please ask for prior approval to use paypal or venmo.
If you are paying by cash you
Thank you for understanding our process during this unpredictable viral disaster.